FAQs

Welcome to the Frequently Asked Questions section of our website. In here you will find answers to commonly asked questions.



Q Are you easy to find?
A We are very easy and you have the ability to print a clear map from our website.
Q How for are you from the Airport?
A We are only 2.5 miles in Styal Village which is adjacent to the runway. Our transfer time is a genuine 5 minutes at all times of the day.
Q How often does your shuttle service run?
A Our shuttle service runs on demand, when you arrive with us your luggage is transferred to one of our minibuses and you will taken to the right terminal at Manchester Airport.
Q Whereabouts will we be dropped off and collected from?
A We take you straight to the terminal departures entrance, upon your return telephone us once you have collected your luggage and cleared customs we will collect you from outside the terminal arrivals hall.
Q What happens if my return flight is delayed?
A Don´t worry, we will be monitoring your return flight back to Manchester Airport so we will know if you have been delayed.
Q Will my car be removed or taken off site?
A No, your car remains on site at all times for the full duration of your trip.
Q Why am I being charged for 8 or 15 days when I am only away for 7 or 14 days?
A Most Manchester Airport Parking is charged per day, rather than per 24 hour period. So if you depart on a Saturday and return the following Saturday, your price will include the Saturday you arrived at the car park.
Q What if I return later than the date of the booking?
A No problems, all we ask is you call or text message us to let us know, and upon your return you will need to pay for the additional days.
Q Do I have to leave my car keys?
A Yes you do, so we can park your car up in a time and date order system, and have it ready for you upon your return. De-frosted during the Winter months.
Q When should I reserve my parking space?
A We suggest you book as early as possible to ensure availability as during the high peak season spaces are limited
Q How do I pay?
A Payment is by cash or cheque with a valid bankers card upon the arrival of the car park.
Q What happens if I have to cancel my booking?
A We understand sometimes things go wrong and holidays have to be cancelled, we have no cancellation fee, or booking fees.
Q What do I do when I arrive at the car park?
A We will tag your car keys, check your return flight details and immediately transfer you for free to your required terminal at Manchester Airport in one of our minibuses.